FAQs
(Frequently Asked Questions)

Site Registration – Click Here
Contests & Giveaways – Click Here
Products – Click Here
Ordering & Shipping – Click Here
About Us – Click Here

Site Registration

Q: Does it cost to register with SportsCardKids.com?
A: No. Registration is FREE.

Q: What does registering involve?
A: To register you simply need to create a member profile, which consists of your name, billing & shipping addresses, a valid e-mail address, a username and password. Upon registering you can also choose to receive specific e-mail notifications.

Q: How do I register?
A: Simply click here and fill out the profile details on the following page and click submit.

Q: Why do I need to register to enter the contests?
A: There are a few reasons. First, if you win a contest we need your information to contact you and mail your prize. Second, we use the user information to ensure that no one is creating multiple accounts to unfairly enter the contests multiple times. Third, we use the number of registered users to help us promote our site as a viable resource for sports card enthusiasts.

Q: Do you share my registration information with other sites or businesses?
A: No. All registration information is only used by SportsCardKids.com for activity related to the site.

Q: Can I cancel my registration?
A: If at any time you decide you no longer wish to be a registered SportsCardKids.com user, simply e-mail cancel@sportscardkids.com with your username, full name and e-mail address and we will gladly delete your profile information.

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Contests & Giveaways

Q: Does it cost anything to enter the contests on the site?
A: No, the contests are all absolutely FREE to enter, but do require that you complete a free site registration (Click here to register). The monthly giveaways, however, do require a minimum purchase – see below.

Q: How do I know if I win a contest or giveaway prize?
A: Generally within 2 days of the close of all contests and giveaways an e-mail is sent out to all winners and their first names and last initial are posted on the corresponding contest pages.

Q: If I win a contest or giveaway, what do I need to do to receive my prize?
A: Nothing. Your prize(s) will be mailed out to you usually within a week of being awarded.

Q: Are there any restrictions on the number of contests I can win?
A: Yes. While you may win a prize in multiple contests at the same time, you are not allowed to win a prize in consecutive contests. Also, you are only allowed to win one prize per contest. For example, if you win the baseball Guess Who prize, you cannot win any of the other three prizes for that round. Also, you cannot win a prize in the next Guess Who round.

Q: I entered a guess for a Distorted Reality or Guess Who puzzle, but now want to change my guess. Can I submit a new guess?
A: No. Each person is allowed to enter only one guess per card (Distorted Reality) or clue set (Guess Who). Anyone entering multiple guesses will have all of his/her guesses removed.

Q: Can I submit an entry for more than one pack in Pack War or guess in Pack Psychic?
A: No. Anyone submitting more than one pack in Pack War or more than one guess in Pack Psychic will have all of his/her entries removed.

Q: How can I win one of the monthly giveaway prizes?
A: Simply place an order of at least $10 (before shipping) while signed in with your username and password. If you do not already have a username and password, you can create them when checking out.

Q: If I place more than one order of $10 or more in a month will I receive more than one entry into the drawing for the monthly giveaways?
A: No. Regardless of the number of qualifying orders placed in a month, you will only receive one entry into the monthly giveaways drawing.

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Products

Q: How do I find cards for sale on your site?
A: There are two ways – the custom search or the drop-down menu. The custom search on the home page allows you to search for cards using such criteria as player name, pro team, college team and more. Click here to go to the custom search. You can also find cards using the drop-down menu located at the top of every page. Simply move your mouse over a category (Baseball, Basketball, etc.) and click on the type of cards you're looking for (Autographs, Game-Used, etc.).

Q: Why do many of the cards listed for sale not include a picture of the card?
A: With an inventory of over 14,000 cards and growing, it is not an efficient use of time for us to scan and upload pictures for every single card. Generally, cards with a listed sale price of under $2 will not include a picture.

Q: Why does it say "STOCK PHOTO" under every picture on the detail page for each product?
A: For several cards on our site, we have more than one copy available. Therefore, the card pictured may not be the exact copy you will receive.

Q: In what condition are your cards?
A: Unless otherwise noted on the product details page, all cards are in NM-MT condition.

Q: How do you price your cards?
A: Generally, we list our cards for 30-40% of Beckett book value. Some higher-demand cards, however, are listed for higher.

Q: Several of the cards on your site have sold for less in eBay auctions. Why don't you lower your prices, as such?
A: We are not trying to compete with auction-style listings. With an auction, you have to wait for the particular card you're looking for to become available, then beat out other bidders for it, and finally pay a separate shipping fee for each card. With our cards, you can buy it without waiting to see if you get outbid, and you pay one flat shipping fee regardless of how many cards you buy. Also with our site, you don't have to worry about dealing with unscrupulous sellers who may never send out your cards.

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Ordering & Shipping

Q: Do I have to register with SportsCardKids.com to place an order?
A: No. Obviously, we need your name, billing & shipping information to ship your order, as well as your e-mail address to notify you of the status of your order, but you are not required to create a username and password to place an order.

Q: What methods of payment can I use?
A: You can pay for purchases using any major credit card, Paypal, money order or gift certificate. If paying by money order, the money order must be from a U.S. bank or the U.S. Post Office and must be received within 7 business days of placing your order.

Q: Is there a fee if I pay with Paypal or a credit card?
A: No. There is not a fee for using any of the payment methods we offer.

Q: How much is shipping and handling?
A: It depends on where you live and how much you're buying. For detailed shipping information, please click here.

Q: How do you package your orders?
A: We securely package all orders to ensure as safe of a delivery as possible. Single cards are packaged in either top loaders or a hard plastic case (depending on the number ordered) inside a bubble mailer. Team lots and packs are tightly sealed in team bags and packed in bubble mailers. Boxes and sets are generally double boxed for shipping.

Q: How do you ship your orders?
A: All our orders are shipped via the United States Postal Service. Upon placing your order you'll be given a couple of different shipping options via the USPS. All domestic orders, as well as most international orders, are sent with delivery confirmation.

Q: Why is international shipping so much more expensive than shipping within the U.S.?
A: The only way to protect ourselves with delivery confirmation and/or insurance is to send international packages via priority shipping, which costs more than airmail.

Q: If I'm not happy with a purchase, can I return it?
A: Any item received in a condition that is contrary to the condition promised at the time of sale may be returned within 7 days of receipt for refund or exchange. Any packs and/or boxes being returned must still be sealed and wrapped (if applicable). Before returning any items, please contact us to make arrangements at orders@sportscardkids.com.

Q: How do I know my credit card information is being safely processed?
A: We do not process or store any credit card information ourselves. We use internationally-recognized Paypal to process all credit card charges.

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About Us

Q: Why did you start SportsCardKids.com?
A: Check out our About Us page for the story behind our site.

Q: Do you have a physical storefront?
A: No, we are strictly a web-based business. This allows us to keep our costs down significantly, and thus offer lower prices on most items than nearly any local card shop in the country.

Q: How many staff members do you have?
A: 2 – Me and my wife. We are a small, family-run business, which allows us to provide our members and customers with personal service.

Q: How do I contact you?
A: The best way is to fill out our Contact Us (Click here). You can also e-mail us at webmaster@sportscardkids.com. We try our best to respond to all inquiries within 24 hours.

Q: What social media outlets do you use?
A: You can find us on Facebook, Twitter and YouTube under sportscardkids.

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